Careers
May 11, 2021 2021-05-20 8:53Careers
Latest Job Openings
Now hiring for new branch in Islamabad Capital Territory
CUSTOMER SALES EXECUTIVE
Introduction
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Description
| Basic Salary | Shift Timings | Outbound Campaigns | PKR 50,000 + other bonuses | Night Shift 8:00 pm - 6:00 am | United States (US) - Based |
|---|
Requirements & Eligibility Criteria
- Minimum 6 months of experience on outbound campaigns.
- Good average on LPD scores
- Fluency in English Speaking and Listening Skills.
- Agent should have prior experience on Solar Campaigns.
- Track record of over-achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Familiarity with CRM systems and practices.
Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities and manage time effectively.
- High school degree.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
CUSTOMER SALES ASSOCIATE
Introduction
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Job Description
| Basic Salary | Shift Timings | Outbound Campaigns | PKR 30,000 + other bonuses | Day Shift: 7:00 am to 2:30 pm | Austrilia (AUS) Based |
|---|---|---|
| PKR 30,000 + other bonuses | Evening Shift: 12:00 pm to 10:00pm | United Kingdom (UK) Based |
Requirements & Eligibility Criteria
- Must be fluent in English Speaking and must have good listening skills.
- Prior knowledge of Call center Industry.
